FAQ

Most frequent questions and answers

No problem! We have your back. Please contact us and send us clear photos of the item, as well as detail:

  1. What is wrong with the item?
  2. What you have already tried to debug the item?
  3. Please tell us if you would rather a replacement or a store credit.

Note – The more information and photos you provide, the faster it will be resolved. Please keep in mind that most manufacturers will not warranty products covered in conformal coating, liquid electrical tape, or excessive flux.

We look forward to helping you!

Please contact us as soon as possible and send us clear photos of the item, as well as your order number and which item is incorrect.

Our team will solve the problem as quickly as possible.

Yes, only if the items are NEW and UNOPENED. Returns are issued via a store credit. If you have opened any of the items we cannot accept them back unless your product is defective, which is a different case.
If your package is NEW and UNOPENED, then you can contact us to begin the return process

Unfortunatly, we do not offer repair services for DJI drones

Yes! Please check our dedicated services page for all information on our services!

Once your order has been placed, it will be processed as quickly as possible by our team. If your order has not yet been shipped, you may cancel it. Please contact us right away if you wish to do so! If cancellation is possible, we will provide you with a store credit.

Yes! Please contact us first. In case your order hasn’t been shipped yet, you can make a second order with the items you want to add. In case you have to pay for an extra shipping cost, don’t worry we can give you a store credit of the shipping value

However, if the order has already been shipped, we unfortunately won’t be able to add it to your order and it will need to be shipped separately.

 

We have a dedicated shipping information page that provides all the details you need! If you can’t find the answer to your question there, please don’t hesitate to contact us!

All the items listed in our store as “In stock” are available and ready to be shipped immediately

Items listed as Coming soon, means these items will be available in less than 2 weeks.
These items can be ordered and will be shipped as soon as we have them available.
If one item in your order is listed as coming soon, the entire order will be held until the coming soon item becomes available. If you want some items to ship first, then place two separate orders.

Items listed as Temporarily Out of Stock have recently become unavailable, and we unfortunately do not have an exact date for when they will be available again. However, this means we will make sure they will be available in the near future.

If you would like to be notified when the product has become available again, simply press the “Get Notified When Back in Stock” button and enter your e-mail address. You will receive a notification as soon as the item has been restocked!

If you want a product not listed in our store, you can contact us and request for a product and we will check if it’s possible to order your item and give you a time frame for when we can have it available

You have not found your answer here and need more help? Feel free to Contact us
Abrir Chat
1
Text us!
My FPV Support
Hey FPV Pilot! Can we help you?