Terms & Conditions

Warning Notice

MyFPVWorld  may update or change the below terms, conditions, policies, and notices at any time and without notice.

You acknowledge that you fully understand the inherent danger involved when operating multi-rotor and other model aircraft or vehicles. Spinning propellers can cause severe injury. Never work on your models with mounted propellers. Lithium Polymer (LiPo) batteries can be unstable if not used or charged correctly and this can include combustion or spontaneously catching fire. Our power systems including motors, batteries and electronic speed control (ESC) units can draw significant current, in some cases over 30 amps which can be dangerous. Prevent electrical shock by always working with powered electronic systems safely de-energized. Never short the electrical leads, reverse the leads or place the leads on your body at any time.

No Warranty/Liability

My FPV World provides no warranty of any kind for any of the equipment it sells or otherwise distributes. You assume all risks for any products purchased or received from My FPV World. My FPV World and its employees are not liable for any instance of injury to you or others, or damage or destruction of property. Additionally, My FPV World is not liable for any damages resulting from the use or application of any My FPV World provided products. We sell our equipment expressly without warranty or performance for any use or situation. It is up to the user to ensure that the products safely meet the user’s intended purpose.

 Faulty Items

If an item you received from My FPV World is deemed to be inoperable or faulty due to a manufacturing defect, My FPV World may replace or repair that item at its sole discretion, if it is deemed by My FPV World that the fault is indeed due to a manufacturing defect and not user misuse including construction error. My FPV World will not be liable for equipment that might have been lost and/or damaged as a result of the faulty item. As an example, if a video transmitter you received from My FPV World is faulty and becomes inoperable during flight causing you to lose your airframe, My FPV World may replace the faulty video transmitter, but not any other equipment such as the airframe that might have been lost and/or damaged due to the faulty video transmitter.

Incorrectly Published Product Details

While every attempt is made to have accurate information on our website, My FPV World is not liable for any issues that may result from incorrect product details published on the My FPV World website. Please note that specifications and prices may change without notice. For confirmation of specifications, pricing or availability; please contact My FPV World customer service directly.

Returns

Please see MyFPVWorld’s Return Policy.

Shipping Address

We need a complete and valid street address to ship your products. We do not allow orders to be shipped to the following:

Hotel and Convention Center Addresses – We have had a problem with packages getting lost at hotels and convention centers. We require a permanent, verified, residential or established business address.

PO Boxes, including APO addresses – Shipments to PO Boxes and APO addresses are reviewed on a case by case basis and may be declined. To avoid your order being held for review, use your regular residential or business address.

We never ship Cash On Delivery. All products must be prepaid.

Tracking and Lost Shipments

If you select “Free Shipping”, My FPV World will send your packages with Portuguese Postal Service (CTT). Depending on the type of postal service chosen by My FPV World, the package may show receipt by CTT, but may not show any tracking information after it was received by the CTT. Even mail service types that typically provide full tracking information to your location may sometimes not show any information beyond the CTT receiving the package. My FPV World has no influence or control over the internal processes of the local postal system of your country. My FPV World cannot be held liable for any mistakes made by a courier or your local country’s postal service.

If the tracking information for your package shows receipt by any of My FPV World’s mail carriers, My FPV World is not responsible if your package never arrives at your location. No refunds will be provided if your package is lost in the mail system either in Portugal or in your destination country. Almost all packages sent by My FPV World reach their recipient. Please contact the mail carrier directly if there is a shipping issue or claim.

Shipping insurance

When My FPV World sends your order with any mail carrier, the delivery is not insured. 

Signature requirements

None of the mail services offered by My FPV World require a signature on delivery of your package. Only in certain cases and in the sole discretion of My FPV World will a signature be required.

Customs, Duties, and “Return to Sender” Packages

For orders shipped outside Portugal, you are solely responsible for any and all import duties your local customs office may impose on your order. If a package is returned to My FPV World due to the mail carrier’s inability to collect customs duties or deliver the package to your provided ship-to address, My FPV World will not refund a) shipping costs from My FPV World to your location and b) the cost of returning the package back to My FPV World, when and if the package is returned to My FPV World. In the event that a package can not be delivered due to the issues listed in this paragraph and the overall value of your order is less than the cost of returning the package back to My FPV World, My FPV World may elect to ‘abandon’ the package. If your package is abandoned, you will not receive a refund.

Backordered items

If your order contains items that are ‘backordered’, your entire order will be held until the backordered item(s) come(s) into stock. All orders ship complete. Partial shipments are only available under certain conditions and at the sole discretion of My FPV World. Items of your order that are not on backorder will be held in reserve for you so that no previously purchased item runs out of stock while we wait on the backordered item(s).

Canceled Order Refunds

All orders that are declined by us due to a) violation of any of our shipping rules; or b) suspected fraud, are automatically voided with your method of payment and canceled. In most cases, you will be notified of any order cancellations.

Shipment Times and Delays

Orders having all items in-stock and placed before 16:00 WET Monday-Friday typically ship the same day. Exceptions may occur due to holidays, payment review delays or other unforeseen issues. Orders placed after 16:00 WET will typically leave our warehouse the next business day from the time your order is placed. In rare cases and depending on your ship to address, it can take longer than indicated for a package to reach you. This delay is independent of the mail service you chose during check-out. The delivery time frames provided are averages for most mail pieces. My FPV World is not responsible if a mail carrier or your local country’s postal service delays the arrival of your package due to custom holds or other issues. My FPV World does not provide refunds in case your package is delayed.